
#1 Vet in Northwich, Cheshire
Willows Veterinary Hospital with Oakwood Veterinary Referrals, located in Northwich, is a well-regarded facility offering comprehensive veterinary services, including emergency care and a veterinary nurse training program. The clinic enjoys an impressive 4.6-star rating, based on 372 reviews, indicating a high level of client satisfaction.
The written reviews highlight the clinic's consistent professionalism and compassion. Clients frequently commend the staff's expertise, with particular praise for the vet named Alan, who is noted for his professionalism and knowledge. The continuity of care provided by familiar faces seems to greatly reassure pet owners. The reception staff are often described as friendly and attentive, ensuring a welcoming environment for both pets and their owners.
A standout feature mentioned in the reviews is the staff's proactive approach to client comfort. For instance, one review recounts the thoughtful gesture of offering a quieter waiting area to a cat owner, demonstrating the team's attentiveness to individual needs.
The clinic's commitment to thorough and compassionate care is underscored by long-term clients, some of whom have been with the practice for over two decades. This loyalty is attributed to the consistent quality of service across all levels of staff, from receptionists to nurses and vets.
Overall, Willows Veterinary Hospital with Oakwood Veterinary Referrals demonstrates a strong reputation for excellent veterinary care, supported by a high volume of positive reviews and a dedicated team that prioritizes both pet health and client satisfaction.
Note: Showing the 5 most recent Google reviews out of 372 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Alan is an amazing vet and credit to the practice. He’s professional, approachable, and clearly an expert in his field. His care and knowledge gives me complete confidence and I always know my dog Milo is in the best hands.
3 weeks ago
I've been with this Practice for 22yrs, and can only give them the highest recommendation. From the Receptionists, to the Nurses, to the Vets, I've only ever experienced professionalism, kindness and thorough examination, care and attention when attending with my Dogs over the years. I see the same couple of Vets so continuity of care is excellent, plus my dog is used to them and trusts them. And nothing is too much trouble. Wouldn't go anywhere else.
a month ago
Very friendly and helpful reception staff, and I was acknowledged quickly then politely directed to the correct waiting area. Almost immediately, the Vet came out and called Finn in, for his 12 month check and annual vaccination and everything was easily completed. We agreed Finn could have his kennel cough treatment a couple of weeks early too, to save another trip back - top marks from Finn as usual - thank you!
2 months ago
There was a very loud dog in reception whilst I was waiting with my cat. Reception staff came over and asked if I wanted to wait in a private room. I hadn't complained or anything, it's a vet that treats cats and dogs and I would expect there to be a dog in the reception barking but I thought it was lovely for the reception Lady to be aware of us sat round the corner and to think about my Cat in that way. Once we got in, the Vet was great as always. Very lovely people who work here.
2 months ago
Superb vets - everyone from the reception team, the nurses and the vets do a brilliant job and I feel like they all genuinely care about my rabbits. Great customer service and always available
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