Community Pet Clinic

Community Pet Clinic’s website and reviews point to a specialist-led veterinary referral hospital operating as Northwest Veterinary Specialists rather than a routine first-opinion practice. It is set up for complex diagnostics and specialist procedures, with on-site MRI, dedicated diagnostic imaging, operating theatres and recovery areas, and it says it provides care 365 days a year. Recent feedback remains very positive about communication, thorough explanations and supportive handling of stressful cases, with a smaller recurring concern around follow-up administration.

Services

• •Specialist diagnostics and imaging: The hospital offers diagnostic imaging including on-site MRI, supported by a dedicated imaging team. Recent reviews also mention pets having multiple tests and, in one case, a full day of testing before results were shared.
• •Surgery and referral care: Website-grounded services include orthopaedic surgery, soft tissue surgery, neurology & neurosurgery, internal medicine, oncology, and anaesthesia & analgesia. Recent examples include an IVDD operation and treatment for a knee injury.
• •Rehabilitation and aftercare: Veterinary physiotherapy is listed, and one recent owner specifically mentions being given physio aftercare exercises to do at home after treatment.
• •In-patient and hospital care: Reviews describe pets being admitted for tests or treatment, staying on site, and owners being kept updated during their pet’s stay with clear communication from the team.

Pricing

No published pricing information is currently available for this clinic.

People

• •Serena: thanked by name in a recent review for her part in a successful operation and care that helped a dog return home.
• •Rebecca: described as a specialist, with one owner saying she examined their dog and quickly set out a clear plan.
• •Harry: thanked by name alongside the nursing team for care during a long testing day.
• •Chantal: praised for explaining test findings clearly, repeating information when needed, and answering questions.
• •Neringa: named in connection with an IVDD operation, with the owner highlighting clear step-by-step explanations.
• •Matt: described by one owner as a wonderful surgeon.
• •Gaynor: previously mentioned by an owner for kind reception support during an emotional visit.
• •Luca: previously mentioned for keeping an owner informed throughout a puppy’s stay, including sending photos.

Reviews

Google reviews currently show 4.8 stars from 600 reviews.

• •Owners frequently praise the team for being kind, professional and clear, especially when explaining tests, procedures and next steps.
• •Several reviews describe strong communication during treatment, including updates while pets were in hospital and results being sent through promptly afterwards.
• •Recent examples cover complex and referral-type cases, including IVDD surgery, knee treatment, various tests, and rehabilitation advice for home care.
• •Feedback is overwhelmingly positive, though a small minority of comments mention delays arranging follow-up appointments or post-operative admin.