Laurels Veterinary Surgery – Vets in Runcorn
Clinic Overview
- Recent feedback is overwhelmingly positive about a friendly, caring team, with several long-term clients saying their pets are treated kindly and remembered from visit to visit. - Clear communication is a repeated theme, with owners saying treatment and next steps are fully explained and that staff help keep them calm and updated. - End-of-life care stands out in the comments, with one owner describing an emergency euthanasia visit where they felt supported, not rushed into a decision, and given time with their dog.
Laurels Veterinary Surgery is a VetPartners practice in Runcorn offering consultations, vaccinations, neutering, nail trimming, nurse clinics and end-of-life care for pets. Emergency and out-of-hours cover is available 365 days a year via Beech House Veterinary Centre. Recent feedback is largely very positive about kind handling, clear explanations and especially supportive care during difficult final visits, though one owner reported being unable to arrange a home euthanasia visit when needed.
Services
- •Routine veterinary care: general consultations/check-ups, vaccinations and neutering are listed by the practice. Reviews mention ongoing care for both dogs and cats, including a nasal vaccination.
- •Nurse-led and maintenance services: nurse clinics and nail trimming are listed services.
- •Handling and communication during visits: owners often describe calm, kind treatment for nervous or reactive pets, including a scared dog and a cat that becomes difficult to handle at the vet, alongside clear explanations from staff.
- •End-of-life and emergency support: euthanasia/end-of-life care is offered, and recent reviews describe unhurried support during emergency final visits. Out-of-hours emergency care is available 365 days a year via Beech House Veterinary Centre.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr. Philippa Bradley is named on the practice website as leading the team.
- •Jane is praised by an owner for her calm, kind handling of a scared, reactive dog during a visit.
- •Rebecca is thanked for help and support with a stray cat named Tommy.
- •Caron/Caren is mentioned positively as a vet nurse.
- •Luna is also named positively in recent reviews, though no role is specified.
- •Reception staff are frequently described as helpful and efficient; names mentioned by owners include Karon, Anna, Jack, and Karen.
Reviews
Google shows 4.3 stars from 269 reviews.
- •Recent feedback is overwhelmingly positive about a friendly, caring team, with several long-term clients saying their pets are treated kindly and remembered from visit to visit.
- •Clear communication is a repeated theme, with owners saying treatment and next steps are fully explained and that staff help keep them calm and updated.
- •End-of-life care stands out in the comments, with one owner describing an emergency euthanasia visit where they felt supported, not rushed into a decision, and given time with their dog.
- •A small number of reviews raise specific concerns: one owner said no vet was available for a home euthanasia visit and felt the quote was higher than another provider's, and another felt the vet they saw was not very knowledgeable about a seriously ill guinea pig.
