Laurels Veterinary Surgery – Vets in Runcorn
Clinic Overview
- Recent written reviews are consistently very positive, with owners describing the team as friendly, professional and caring. - Clear explanations are a strong theme, with several owners saying vets and staff take time to talk through what is happening and offer plenty of advice. - Handling of pets is frequently praised, especially for cats or dogs that are anxious, difficult to examine or need extra reassurance.
Services
- •Routine veterinary care: General consultations and check-ups, vaccinations and neutering are listed services. Reviews describe ongoing care for both dogs and cats, including owners with multiple pets attending regularly.
- •Nurse-led and maintenance services: The practice lists nurse clinics and nail trimming.
- •Calm handling and clear communication: Recent feedback repeatedly mentions staff taking time to explain treatment clearly, giving advice, and helping keep nervous or difficult-to-handle pets calm during visits.
- •End-of-life and emergency support: Euthanasia and end-of-life care are offered, with reviews highlighting compassionate, unhurried support during an emergency final visit. Out-of-hours emergency care is provided 365 days a year through Beech House Veterinary Centre.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr. Philippa Bradley is named on the practice website as leading the team.
- •Older feedback specifically praises Jane for calm, kind handling of a scared reactive dog.
- •Rebecca is thanked in earlier feedback for help with a stray cat named Tommy.
- •Caron/Caren is mentioned positively as a vet nurse.
- •Luna is also named positively in reviews.
- •Reception staff are often described as helpful and efficient, with older reviews mentioning Karon, Anna, Jack and Karen.
Reviews
Google shows 4.3 stars from 280 reviews.
- •Recent written reviews are consistently very positive, with owners describing the team as friendly, professional and caring.
- •Clear explanations are a strong theme, with several owners saying vets and staff take time to talk through what is happening and offer plenty of advice.
- •Handling of pets is frequently praised, especially for cats or dogs that are anxious, difficult to examine or need extra reassurance.
- •Longer-term clients say the team remembers their pets and treats them kindly, and one review highlights especially compassionate support during an emergency euthanasia visit.

