Broadway Veterinary Surgery – Vets in Wirral
Clinic Overview
Broadway Veterinary Surgery, operating under Linnaeus Veterinary Ltd, is located in Wirral, Cheshire, England. Known for its commitment to pet care, it has established a reputation as a reliable veterinary clinic. The clinic boasts a commendable 4.5-star rating from 208 Google reviews, indicating a generally high level of customer satisfaction.
The clinic provides a range of services, including emergency veterinary care available 24/7 or during extended hours, and functions as a veterinary nurse training facility. This highlights their capability to handle urgent cases and their dedication to advancing veterinary education.
Customer reviews present a largely positive image, with many clients praising the friendly and knowledgeable staff. For instance, Jessica Gilmore and Steve Mcintyre commend the helpfulness and care provided by the team, particularly highlighting the support from receptionists like Kim and the expertise of the veterinarians. Nicola Jane and Tom Fenna also share positive experiences, noting the clinic's welcoming atmosphere and professional service. Tom Fenna appreciated the clinic's approach to offering cost-effective solutions without pressure to purchase specific products.
However, not all feedback is positive. Jack Robinson's review raises a serious concern about the clinic's refusal to provide necessary medication, which he views as neglectful. This outlier suggests potential room for improvement in communication or protocol regarding treatment decisions.
Overall, Broadway Veterinary Surgery is well-regarded for its compassionate care and professional environment, making it a trusted choice for pet owners in the Wirral area.
Special Services
Animals Treated at Broadway Veterinary Surgery
Animals We Treat
Companion Animals
Opening Hours – Broadway Veterinary Surgery
Opening Hours
Hours
Reviews for Broadway Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 208 we track in total. Recent reviews may not be representative of overall sentiment.
Jessica Gilmore
2 months ago
The team here are incredible! I had issues with working around drop off/pickup but they were so understanding and helpful. The receptionist who I think is named Kim(apologies if wrong) was amazing, poor girl I called so many times stressing out🤣 regardless she was so lovely and really made it an easier process. She answered all my questions and talked me through it and helped me calm down because I was so stressed about his surgery and that I myself couldn’t take him/pick him up. The surgery itself went really well, when I got to him he was super relaxed but awake and alert. Katie/Kate was great as well, answered all my questions and explained again to me what I need to do for his care. He has been eating/drinking and using his litter tray. He has been pretty much his normal self and he only had his op yesterday. He’s been super relaxed and more cuddly than usual which I’m gonna take as a bonus🤣. Thank you to everyone here!!
Steve Mcintyre
3 months ago
Great friendly and caring practice. Made to feel so welcome from first step inside to when leaving lovely reception lady and the vet was so knowledgeable and caring. Highly recommend this surgery, clean, helpful team what more could you ask. Very happy indeedl
Jack Robinson
5 months ago
They refused to give my cat worming Tablets even though I can confirm my cats weight and the fact she has worms. This is an embarrassment of a so called veterinarian establishment. They should be shut down and investigated for animal abuse and advice that has gotten pets killed. This place needs a full investigation
Nicola Jane
2 years ago
Lovely little vets, always kind and helpful. Of course, it'd be great if they were open every day, but it is what it is. Pet plan is very helpful, and my Oreo isn't nervous going there at all which is brilliant.
Tom Fenna
4 years ago
Excellent, can't fault it. It'd been a very long time since we had been here, my dog is nearly 10yrs and hasn't needed the vets for about the last 8yrs. Social distancing is in place still currently, so one customer inside by appointment only at any one time. The staff were very professional and welcoming, and made a huge fuss about my girl Roma with biscuits and petting, she loved that, made her relax immediately. The vet was excellent, offered the cheapest approach to the problem first before needing to opt for surgery. Also no products or food brands were pushed for sale, as can be the case in other practices, so very thankful for that too. Overall a very positive experience where I'm sure my girl would be happy to revisit if required. Keep up the good work 👍
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