Clinic Not Accepting Clients from VetsCompared
Medivet Heswall – Vets in Wirral
Clinic Overview
Medivet Heswall is part of the Medivet group. The practice offers routine appointments and nurse clinics, with access to a wider range of diagnostics and treatments including CT, MRI, endoscopy, orthopaedic theatre, laser surgery, and intensive care. Recent feedback is largely very positive, with owners often praising the team’s calm handling, clear explanations, and supportive care for anxious or unwell pets.
Services
- •Consultations and clinics: 15-minute consultations and nurse clinics are listed.
- •Diagnostics and imaging: the clinic lists an in-house laboratory, X-rays, ultrasound, ECG, CT imaging, and MRI.
- •Procedures and hospital care: listed services include dentistry, endoscopy, laser surgery, an orthopaedic theatre, and 24-hour intensive care.
- •Home visits: home visits are listed, and owners have described the team bringing forward an end-of-life home visit at short notice when a dog deteriorated more quickly than expected.
- •Support for nervous pets: reviews describe practical adjustments for anxious animals, including arranging for a nervous rescue dog to wait outside until the vet was ready, helping keep the visit calm.
- •Pet travel and other listed services: Animal Health Certificates for pet travel and vet blood supplies are listed.
- •Species and wildlife help: cats and dogs are specifically listed on the website, while reviews also mention care for fostered cats and the practice taking in injured birds for assessment and onward rehabilitation.
- •Out-of-hours care: out-of-hours care is provided by Medivet 24 Hour Alder, with free phone assessments and a £130 consultation fee.
- •Training: the clinic is listed as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average overall, but this is based on very few comparable services. The listed out-of-hours arrangement at Medivet 24 Hour Alder includes free phone assessments and a £130 consultation fee. Reviews also include positive comments about the team trying to keep prices down.
People
- •Sharon: named in several positive reviews, with owners praising her team and highlighting her confident handling of a larger American bulldog.
- •Luke (vet): praised for calmly managing a very nervous rescue dog, including a pre-arranged outside wait before the appointment.
- •Reception team: mentioned positively for being welcoming, supportive, and reassuring during visits.
Reviews
Google rating: 4.9/5 from 169 reviews.
- •Recent feedback is mostly very positive about the team being friendly, caring, and professional, with owners saying they felt listened to and well informed.
- •Several reviews highlight calm, confident handling that helps pets feel less stressed, including nervous dogs, older unwell dogs, and a larger breed that responds well to the team.
- •Owners also mention attentive day-to-day care for a fostered cat and a generally welcoming atmosphere from both clinical and front-desk staff.
- •A small minority of recent feedback is negative, including one detailed complaint about how an injured wild bird was received at the clinic.
