Medivet Heswall

Medivet Heswall is part of the Medivet group. The practice offers routine appointments and nurse clinics, with access to a wider range of diagnostics and treatments listed by the clinic, including CT, MRI, endoscopy, orthopaedic theatre, laser surgery, and intensive care. Recent reviews consistently highlight calm handling for anxious dogs, compassionate home-visit support in difficult situations, and help for injured wild birds needing onward rehabilitation.

Services

• •Consultations and clinics: 15-minute consultations and nurse clinics are listed.
• •Diagnostics and imaging: the clinic lists an in-house laboratory, X-rays, ultrasound, ECG, CT imaging, and MRI.
• •Procedures and hospital care: listed services include dentistry, endoscopy, laser surgery, an orthopaedic theatre, and 24-hour intensive care.
• •Home visits: home visits are listed, and reviews describe the team bringing forward an end-of-life home visit at short notice when a dog deteriorated more quickly than expected.
• •Support for nervous pets: reviews mention practical adjustments such as arranging for a nervous rescue dog to wait outside until the vet was ready, helping keep the visit calm.
• •Pet travel and other listed services: Animal Health Certificates for pet travel and vet blood supplies are listed.
• •Species and wildlife help: cats and dogs are specifically listed on the website, while reviews also mention the practice taking in injured birds and arranging rehabilitation.
• •Out-of-hours care: out-of-hours care is provided by Medivet 24 Hour Alder, with free phone assessments and a £130 consultation fee.
• •Training: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The published out-of-hours arrangement lists free phone assessments and a £130 consultation fee at Medivet 24 Hour Alder. Reviews also include positive comments about the team trying to keep prices down.

People

• •Sharon: named warmly in a recent review, with one owner highlighting her confident handling of a larger American bulldog.
• •Luke (vet): praised for calmly managing a very nervous rescue dog, including a pre-arranged outside wait before the appointment.
• •Reception team: mentioned positively for being welcoming and supportive during an anxious first visit.

Reviews

Google rating: 4.9/5 from 147 reviews.

• •Recent feedback is overwhelmingly positive about the team’s care, attentiveness, and willingness to go out of their way for both pets and owners.
• •Several reviews focus on calm, confident handling of dogs, including nervous rescues and larger breeds that need a steady approach.
• •One detailed review describes the clinic rearranging appointments to provide a home visit within the hour for end-of-life care, with owners praising the gentleness and lack of rushing.
• •Reviews also mention the practice helping injured wildlife, including a young seagull that was checked, given pain relief, and passed to rehabilitation partners. A small note of criticism appears around waiting times and the waiting area, and there is one unexplained 1-star post without detail.