Acorn Veterinary Centre

- Recent feedback is very positive, with owners often describing the team as friendly, welcoming and genuinely caring. - Matthew/Matt is mentioned several times for explaining examinations and findings clearly, being reassuring, and helping owners feel comfortable with treatment decisions. - Reviews continue to highlight cat-friendly, low-stress handling, including cats attending for vaccinations and blood tests without distress, and praise for the dedicated cat waiting area.

Services

•Routine care for common pets: vaccinations, parasite protection, check-ups, nurse clinics and neutering for dogs, cats and rabbits.
•Cat-friendly care and facilities: a separate cat waiting area/corner is repeatedly mentioned by owners, alongside calm handling for nervous cats. Recent reviews also mention cats attending for vaccinations and annual blood tests with little distress.
•Support for anxious or behaviour-sensitive pets: owners describe stress-reducing approaches around visits and handling, including talking through what tests such as blood tests will involve and discussing ways to make appointments easier for sensitive dogs.
•Medical consultations and follow-up: recent reviews mention clear examinations, treatment planning for unwell pets, and follow-up emails and phone calls after consultations or treatment.
•Emergency care: emergency veterinary services are stated as available 24/7 or via extended hours.
•Training and facilities: the practice is noted as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Matthew Edwards ("Matt", vet): frequently praised for clear explanations, reassurance, and thoughtful treatment planning; recent reviews mention him positively during vaccination, blood-test and follow-up appointments.
•Mel (vet): previously highlighted for kind, considerate care and familiarity with patients.
•Becky (vet) and Rhiannon (vet): positively mentioned for their care, particularly with behaviour-aware handling.
•Erin (vet): mentioned positively for follow-up contact after treatment.
•Rachel (insurance claims): described as efficient and communicative.
•Reviews also speak well of the wider reception team, vet nurses and front-of-house staff for being friendly, welcoming and helpful.

Reviews

Google rating: 4.8/5 from 211 reviews.

•Recent feedback is very positive, with owners often describing the team as friendly, welcoming and genuinely caring.
•Matthew/Matt is mentioned several times for explaining examinations and findings clearly, being reassuring, and helping owners feel comfortable with treatment decisions.
•Reviews continue to highlight cat-friendly, low-stress handling, including cats attending for vaccinations and blood tests without distress, and praise for the dedicated cat waiting area.
•Other practical positives include helpful follow-up calls and emails, clean consultation rooms, and parking.

Reviews for Acorn Veterinary Centre

No VetsCompared reviews yet

Reviews from pet owners who enquired with Acorn Veterinary Centre through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 211 we track in total. Recent reviews may not be representative of overall sentiment.

Kristina Hyland

3 weeks ago

Lovely practice with exceptional staff

Karen

This is a lovely vets saw Matthew today for my ragdoll Teddys vaccination and annual blood test. Teddy enjoyed the fuss from the team with no distress . No complaints !

Nick Renshaw

We really appreciated Matt the vet's advice and the way he clearly explained his examination and findings while checking-out our poorly Labrador, Nixon, today. This may sound like it should be a 'given' (but it isn't always the case) - it's clear that Matt loves animals! We value the useful follow-up emails and phone calls we've received from the team after treatment/consultations, e.g. from vet Erin a few months ago. We always find the reception team friendly and welcoming - It's comforting to have a friendly vet practice on the doorstep. Thanks! Nick & Deb Renshaw

Elaine Henderson

Had a follow up appointment with Matt today. He was so knowledgeable and reassuring. We devised a plan going forward for treatment for my dog Bruno and he explained everything fully, ensuring I was happy with any decsions being made.

Sam

Always friendly and helpful

Caroline Snell

7 months ago

Very helpful and friendly. Provides excellent clinical service for my cat.

Caroline R

We travel across from the other side of the Wirral to visit Acorn Vets with our dog, who is a sensitive and smart collie, because the staff here are so clued up about animal behaviour. The many accreditations that the clinic holds should speak for themselves, but I highly rate vets Becky and Rhiannon (apologies for those I've not met and can't recommend) as well as all the vet nurses. Rachel, the lady who handles the insurance claims, is efficient and communicative. Our dog's welfare is always considered first, whether that's the medication she could take before coming in for stressful handling or whether that's the team providing more information on what a (e.g.) blood test will involve so I can practice a fake test with our girl before the day. I think Acorn also offers opportunities for dogs to come in and do some socialisation work in quiet times. A fab place.

Michael Dewey

8 months ago

It’s been a long time since I would of considered leaving a positive review but on this occasion I felt the young man who dealt with Sidney genuinely cared and was extremely thorough.

Kate Knowles

Friendly, expert service. Parking. Nice clean consultation rooms.

Richard Kasstan

The care, professionalism and friendliness of this practice are the reasons we have stayed with the practice for over 15 years. They are an excellent team and we are so grateful for doing what they do best, care and treat animals.