
Churchview Veterinary Centre, located in Wirral, stands out as a reputable clinic, particularly noted for its high level of customer satisfaction with an impressive Google rating of 4.8 stars based on 138 reviews. This high rating suggests a consistently positive experience for most clients, bolstered by their 24/7 emergency veterinary services and role as a Veterinary Nurse Training facility.
Customer reviews highlight both the strengths and areas of concern for the clinic. Positive feedback frequently mentions the compassionate and knowledgeable staff, with specific praise for the personalized care provided by individuals such as Lucy, who is noted for treating patients with exceptional care. Clients like Sarah F and Emer Morrison commend the staff's professionalism and the calming atmosphere they create, which can be particularly reassuring in emergency situations.
However, some reviews, like those from Michael Reid and Zoe G, indicate dissatisfaction with the clinic's pricing. They report significant mark-ups on products and consultation fees, which they found to be higher than expected. These criticisms suggest that while the quality of care is highly valued, the cost may be a barrier for some clients.
Despite some concerns about pricing, the overall positive feedback and the clinic's commitment to animal welfare highlight its strong reputation in the community. Prospective clients should weigh the exceptional care against potential costs, but can generally expect a high standard of veterinary service.
Note: Showing the 5 most recent Google reviews out of 138 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Lovely staff, but a very expensive ten minutes. £60 consultation fee, and £44 for a tube of gel which can be bought online for £10.49.
4 months ago
These people are amazing. Really put my animals welfare on a pedestal. We had an emergency situation where upon our dogs pad had been completely torn to the point he needed stitches and vessels tying. They really looked after him and us. Thank you so much each and every one of you . Special thanks to Lucy who was the vet who looked after Ted. She explained everything and looked after him like he was her own 🥰
5 months ago
What lovely staff and vets you have. Glossom and I were made to feel very welcome and the level of care was excellent. Thanks.
5 months ago
Never using again. The staff are very pleasant but the fees they charge are absolutely ridiculous!!!! £102 for a check that took less than five minutes (£60) and £42 for a tiny tube of ointment that is £6 online!! I'm sorry but it's offensive.
7 months ago
Amazing team! Vet was absolutely amazing!!! Can't thank them enough for taken care of my little frenchie, so caring and full of knowledge. I was stressed and they immediately calmed me with such a lovely atmosphere xx
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