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- •Recent reviewers consistently describe a friendly, knowledgeable and efficient team, with several saying their pets feel safe and well cared for there. - Communication is a recurring strength: owners mention clear explanations, detailed treatment plans, helpful follow-up emails and appointments where they did not feel rushed. - Reviews cover a mix of routine care, investigations and surgery, including kitten vaccinations and microchipping, cyst work-up and removal, and ongoing investigation of an unwell cat’s symptoms.
- •Recent reviews describe a friendly, welcoming, and professional team, with first impressions at reception helping owners feel at ease. - Michael the vet is mentioned more than once for clear explanations, genuine care, and a calm manner that helped even a nervous dog settle well. - One owner highlighted the practice as spotless and modern, and several others commented on the overall high standard of service.
Wallasey Vets4Pets Ltd is part of the Vets4Pets group. The practice offers routine first-opinion care alongside on-site diagnostics and procedures, with facilities including an in-house lab, digital X-ray, ultrasound, an operating theatre, a hospital ward and an isolation unit. It also offers emergency cover through an external out-of-hours provider when the practice is closed.
- •Recent feedback is overwhelmingly positive, with many reviewers describing the team as friendly, caring, attentive and professional. - Several owners mention good access to appointments, including being able to get seen within the same week, and consultations where they felt listened to rather than rushed. - Clinical care is a strong theme in positive reviews, including praise for communication, surgical care, aftercare and the way staff handle anxious or elderly pets.
- •Recent feedback is overwhelmingly positive, with owners repeatedly describing the team as kind, caring, professional and friendly. Patrick and his team are mentioned especially warmly. - Reviewers often highlight clear explanations and helpful advice, and several mention the practice taking time to talk through treatment options and care.
- •Recent feedback is overwhelmingly positive, with owners praising a friendly, well-organised service from reception through to the vets and nurses. - Many reviews mention a clean, calm environment and the separate cat and dog waiting areas, which seem especially appreciated by owners of anxious pets. - Communication is a recurring strength: reviewers describe advice as clear and understandable, and say vets are patient, informative, and willing to discuss alternatives as well as costs.
- •Compassion and reassurance stand out strongly in recent feedback, including support during bereavement and other difficult appointments. - Owners frequently praise the way the team handles anxious dogs, mentioning smiles, strokes, biscuits and a relaxed response to nervous behaviour. - Communication is another consistent strength, with reviews highlighting clear explanations, helpful advice and supportive treatment planning.
Our Score (58/100)
Medivet New Ferry (Parkside Veterinary Surgery) is part of the Medivet group in Wirral, Cheshire. The practice offers routine care as well as more serious case management, including surgery and dental work, and it sits within Medivet’s wider overnight emergency set-up through 24-hour centres. Recent feedback is mixed overall, with several owners praising kind, thorough care and a couple of recent complaints raising concerns about communication, billing, and anaesthetic management.
Hollybank Veterinary Centre is a Northwich practice that long-term clients describe as privately owned, and it is also listed as a veterinary nurse training facility. It appears to cover both routine appointments and urgent problems, with reviews describing everything from puppy vaccinations to rapid help for injuries. Recent feedback is strongly positive overall, with repeated praise for the team’s kindness, reassurance, and support through difficult decisions.
- •Owners commonly describe the team as kind, responsive and informative, with a personal feel that helps people feel looked after rather than rushed through. - Calm handling stands out, especially for nervous pets: one dog was kept settled with liver paste during an examination, and longer appointments are appreciated by owners of anxious dogs. - Surgical experiences are described in specific, positive terms, including laparoscopic spay with follow-up and a major operation to remove a tumour and spleen.