Broadway Veterinary Surgery – Vets in Wirral
Clinic Overview
Broadway Veterinary Surgery is a long-running practice (the website says it has looked after pets for over 30 years) and operates an emergency service for registered clients outside normal surgery hours. It’s also listed as a veterinary nurse training facility.
Recent reviews describe routine procedures such as neutering and microchipping, with owners mentioning update calls during day procedures and included post-op check-ups in at least one voucher-based neuter. Reviews are mixed on value and ownership changes: one reviewer says the practice “was bought out by a large company” and their experience worsened, while others report good outcomes and ongoing trust for planned operations.
Services
Based on the website summary and review details, services mentioned include
- •Emergency care outside normal surgery hours for registered clients (as stated on the website)
- •Neutering (kittens/cats specifically mentioned)
- •Microchipping (done alongside a neuter in one review)
- •Nail trimming (done alongside a neuter in one review)
- •Post-operative check-ups (two check-ups included after a Cats Protection voucher neuter, per one review)
- •Treatment for infections (cat bite infection treated; “quick and efficient” recovery reported)
- •Investigation/management of serious illness (a cat with “extreme anaemia”; one owner reports the team consulted different specialists and discussed options when a blood transfusion wasn’t affordable)
Pricing
Explicit costs mentioned in reviews include
- •One owner reports being charged £70 after the practice made phone calls but did not treat the dog directly (the owner felt this was “for doing nothing”).
- •The same review mentions a suggested option costing £4,000+, then an alternative option found for £900 once affordability/insurance was discussed (these are described by the reviewer and appear to relate to onward treatment elsewhere, not a standard fee list).
A “pet plan” is mentioned as “very affordable” by one reviewer, but no prices or inclusions are specified beyond that.
People
- •Denise (front desk/reception) – described by a long-term client as someone who has “been there forever” and “runs the front desk like clockwork.”
- •Jack – one reviewer says they were greeted by Jack and immediately felt more at ease due to his “calm & dignified approach,” leaving “relieved & looked after.”
Reviews
Google rating: 4.4 stars from 278 reviews.
- •Frequent mention of routine procedures with updates: neutering is mentioned multiple times; owners describe being kept updated and receiving a call when their pet was ready to collect.
- •Good experiences reported for both routine and complex cases: examples include neuter + microchip + nail trim in one visit, recovery from a cat bite infection, and a serious anaemia case where specialists were consulted and options discussed.
- •Concerns about costs and referral handling in at least one recent review: one owner felt pressured toward an expensive option, then reported being charged despite no hands-on treatment; another review links a decline in experience to a change in ownership to “a large company.”
Special Services
Animals Treated at Broadway Veterinary Surgery
Animals We Treat
Companion Animals
Opening Hours – Broadway Veterinary Surgery
Opening Hours
Hours
Reviews for Broadway Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 278 we track in total. Recent reviews may not be representative of overall sentiment.
Terry Blakeborough
3 weeks ago
our dog had something lodged in its throat. they couldn't help so tried to send us somewhere at a cost of over £4000+ once they realised we couldn't afford that and wasn't insured they found us somewhere for £900 and still charged us £70 for doing nothing to the dog, just made some phone calls. sounds like someone gets backhanders for sending repeat custom over to them and at the pet owners expense. i wouldn't trust this practice again. we've found much better, affordable and nicer places near by. profit over pets is what i discovered. if you want yo be ripped off… these are the ones to do it for you.
Mark Wilkinson
a month ago
We have had all our pets cared for by Broadway vets and would highly rate the level of care and expertise provided.
Joanne Swindells
a month ago
All brilliant thankyou
Martin Morris
a month ago
Have used Broadway vets since 2008. Can't fault them. Staff are lovely and then there is Denise who has been there forever and runs the front desk like clockwork! Thank you all and we know Misty will be safe for her operation on Monday.
John Stuart Owens
2 months ago
Professional, courteous and welcoming staff when they where privately owned. They were bought out by a large company and it went downhill for us experience wise so we moved to an independent vet owned practice
Fereshteh Q
a month ago
I brought my kitten Beelo to Broadway Veterinary Surgery yesterday for her neutering. The staff were incredibly kind, respectful and calm. They took wonderful care of her — she was neutered, had her nails trimmed, and was also microchipped. They kept me updated and called me when she was ready to be picked up. I'm really happy with the care she received and I’ll definitely recommend this clinic to my friends with pets.😊🙂
Cath Molloy
a month ago
Lovely, tactile & personable vetinary surgery. I was greeted by Jack who I immediately felt comfortable with due to his calm & dignified approach. I walked in feeling apprehensive, and walked out feeling relieved & looked after. Thank you to everyone , you were all so very kind & helpful.. Our dog, Luce, is very healthy & running around just as she should be, healthy & free.. Thank you...
Kerry
a month ago
Bebington Broadway vets is brilliant kind friendly staff, very helpful you could see the love for the pets when in there. Definitely recommend
Georgia Claire
7 months ago
Absolutely fantastic! My cat was neutered here and they were so great with him, I was happy knowing he was so well looked after, they kept me updated the whole time and I was able to use the cats protection voucher. With this they did the op and we also had two check ups within the next few weeks which were included in the cost. They also treated him when he had an infection from a cat bite, they were quick and efficient and he made a full recovery. The quality of service you get here for the cost is unbelievable. I’ve recently taken out a pet plan for my dog which is also very affordable considering everything that’s included. The building itself is always clean and the reception staff are kind and very helpful. I’ve had many pets who have been registered at multiple different vets on the Wirral but this is by far my favourite. Can’t recommend them enough!
Liz Howard
2 years ago
Amazing care & kindness given to my precious cat, Midnight (7yrs), suffering from extreme anaemia. I thought I was going to lose him. They acted swiftly, consulted with different specialists, and did everything possible for him. I'm not insured, so sadly I couldn't afford a blood transfusion, but I was offered other options and they appear to have been successful. Thank you everyone involved! 🐈⬛❤️
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