Birch Veterinary Centre

Birch Veterinary Centre is a long-established practice (the website says it has cared for animals for more than 100 years) with multiple branches and options to book appointments, order repeat prescriptions, and use an online shop. Recent reviews describe it as set up for routine consultations and ongoing care (including “regular treatment/checkups” for a dog), with flexibility around appointments—owners mention same-day appointments and staff staying later to accommodate a “late as possible” time. Several reviewers also highlight calm handling of cats and dogs, including helping a newly arrived cat feel welcome.

Services

•Veterinary consultations for cats and dogs (multiple reviews describe vet visits for cats and dogs).
•Ongoing care with repeated visits (one owner describes “regular treatment/checkups” for a dog).
•Emergency veterinary services are listed in the provided clinic data (no further details were provided about how this is delivered).
•Repeat prescriptions (website mentions ordering repeat prescriptions).
•Pet Health Club® membership (website mentions joining).
•Online shop (website mentions visiting an online shop).

People

•Amelia (role not specified): praised for explaining things thoroughly and focusing on what was “in [the] dog’s best interests” during regular treatment/checkups.
•Reception team (not named): repeatedly mentioned as friendly and welcoming; one review notes reception and the vet helped a newly arrived cat feel welcome.
•Vets (unnamed): described as gentle and effective at keeping pets relaxed (e.g., a cat seeming “very relaxed” with the vet).

Reviews

Google rating: 4.7 stars from 91 reviews. - Owners consistently mention a friendly, welcoming experience from reception through to the vet.

•Practical appointment flexibility comes up repeatedly: same-day appointments are mentioned, and one reviewer says staff stayed later to fit in a late appointment time.
•Pet handling is a recurring point: cats and dogs are described as being comfortable/relaxed during visits.
•Ongoing treatment is mentioned, with specific praise for clear explanations and decision-making in a pet’s best interests.
•One reviewer notes a difference between branches: they found one waiting area “too busy” and felt vulnerable there due to mobility difficulties.

Reviews for Birch Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 91 we track in total. Recent reviews may not be representative of overall sentiment.

Jo Keegan

3 weeks ago

It was my first time at this vets and I was very happy. Everyone friendly and welcoming and the vet was lovely with my cat and he seemed very relaxed with her. Would recommend this practice.

Martin Connell

a month ago

Friendly reception and lovely vet made our newly arrived cat very welcome (plus a few dreamies).

4 months ago

Christina Gay

2 months ago

Clean and welcoming. Great customer service as they stayed later to allow for a ‘late as possible’ appointment. Friendly and caring staff and great with my dogs

Angie B

7 months ago

Excellent

Dave Brown

8 months ago

Excellent service over the past years,excellent vets,usually get same day appointments,very caring,good pricewise ,can't recommend them enough, very pleased with your great service.

5 months ago

Anne Harris

10 months ago

Birch Vets are amazing both Moreton & Oxton staff are so helpful and caring. We can’t thank all the staff enough for the care they recently gave our dog when he was attending for regular treatment/checkups. Amelia especially has been outstanding in the care that she has given our dog and explained everything throughly and he was given the treatment that was in his dogs best interests. We would highly recommend joining the Pet Club it’s such great value for money. If you’re looking for a local vets we would highly recommend Birch Vets. Thank you all for everything you all do.

Yvonne Janvier

2 years ago

Birch vets moreton is my usual branch they are lovely there and my dogs love the receptionists and the vet. They are very helpful Oxton is also very good and staff and vets excellent but it’s a bit too busy for me in waiting area, I walk difficultly with a stick and feel bit vulnerable in oxtons waiting room