Irby Veterinary Surgery – Vets in Wirral
Clinic Overview
Irby Veterinary Surgery is a CVS Group-owned RCVS “General Practice” small-animal clinic in Wirral, with an in-house lab, X-ray and ultrasound, and it is also listed as a veterinary nurse training facility. The practice offers a broad mix of routine care, diagnostics and surgery, including orthopaedic and soft tissue referral work, and it also states that it sees exotic pets. Recent feedback continues to highlight a small, friendly practice atmosphere, clear communication, and compassionate support during serious illness and end-of-life care.
Services
- •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, six-month health checks, blood pressure checks, and nurse clinics.
- •Diagnostics and treatment: in-house laboratory testing, X-ray, ultrasound, dentistry, and surgery including neutering.
- •Advanced and referral work: the practice lists orthopaedic surgery referrals and soft tissue surgery referrals.
- •Exotic pet care: the clinic states it sees rabbits, ferrets, reptiles and tortoises, birds, and aquarium fish.
- •Additional support: grooming and nail clipping, anal sac expression, pet travel documentation, and home visits.
- •Emergency arrangements: emergency support is provided during normal opening hours, with out-of-hours emergencies handled by MiNightVet.
- •Examples mentioned by owners: reviews mention dogs being cared for through surgery, a seriously ill dog staying for several days on IV fluids with regular progress updates, and gentle end-of-life support focused on comfort, respect, and giving families time.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are limited, but one owner said they were pleasantly surprised by the final bill after a long surgery and several days of inpatient care, and appreciated being kept updated as costs increased.
People
- •Laura (vet): praised for gentle end-of-life care, giving families time, and sending a handwritten condolence card with a pawprint.
- •Tom (vet): highlighted for examining and treating a dog while clearly explaining options and advice.
- •Rachel and Katie: warmly thanked for respectful, gentle end-of-life care for an elderly dog.
- •Rob Forrester: named positively by one reviewer alongside the wider team.
- •Team feedback: owners frequently mention friendly, helpful, caring staff across the practice, including reception and clinical teams.
Reviews
Google rating: 4.7 stars from 92 reviews.
- •Recent comments describe the practice as small, friendly, and welcoming, with several owners saying staff were especially helpful during stressful situations.
- •Compassionate care is a strong theme, particularly for elderly or seriously ill pets and during euthanasia, with reviewers valuing gentleness, respect, and the time given to families.
- •Communication is repeatedly praised: owners mention clear explanations, advice on options, and regular updates during more complex treatment.
- •Surgical and inpatient care also feature positively, including accounts of dogs being well looked after during operations and multi-day treatment stays; an older review mentioned slower phone answering and having to ask for an itemised invoice.
