Littlecroft Vets

Littlecroft Vets is set up for routine appointments and surgery, with emergency veterinary services (24/7 or extended hours) listed in the clinic data. In recent reviews, owners repeatedly mention calm handling of nervous pets, clear explanations and follow-up instructions, and practical facilities such as separate dog and cat waiting areas. One recent review strongly disagrees with this picture, describing a billing/receipt discrepancy at the front desk and concerns about a pregnancy scan estimate that proved inaccurate.

Services

•Emergency veterinary services (24/7 or extended hours) (listed in clinic data).
•Surgery: bladder stone removal is specifically mentioned.
•Eye treatment: treatment for an eye ulcer is mentioned.
•Pregnancy scanning: one review describes bringing a dog in for a pregnancy scan.
•Routine health checks: one owner notes a thorough health check covering “all aspects.”
•Waiting-room set-up: separate dog and cat waiting areas are mentioned; another review mentions the reception/pay area being repositioned near the entrance, which they felt could create awkward pet-to-pet encounters.

Pricing

•One reviewer reports being told the total was £197, then receiving a receipt showing £100.95 after questioning the amount. The review frames this as a serious concern about billing clarity.

People

•Adam (vet): repeatedly credited with explaining treatment clearly and answering questions; specifically associated with bladder stone removal surgery and treatment of an eye ulcer, with the owner reporting full recovery afterwards. Another reviewer notes he knew their cats’ names and completed a thorough health check.
•Paula (front desk/reception, role implied by review): one reviewer describes rude communication when asking to split a bill and says this has been a repeated issue for them.
•Nurse (unnamed): one reviewer says the nurse they spoke to about the bill was “lovely” and helped clarify that the charge was for two puppies.

Reviews

Google rating: 4.6 stars from 106 reviews. “”

•Owners often describe efficient appointments and pets being handled well, including a specific mention of a nervous dog being managed sensitively.
•Multiple reviews point to clear explanations, time for questions, and clear follow-up instructions.
•Facilities/process notes: separate dog/cat waiting areas are appreciated; one long-term client disliked the payment point being near the entrance, saying it can cause congestion and risk pet run-ins.
•Negative outlier: one review alleges rude front-desk communication, a confusing/changed total when a receipt was requested, and dissatisfaction with a pregnancy scan estimate that did not match the eventual litter size, alongside claims they felt pressured about money.

Reviews for Littlecroft Vets

Note: Showing the 5 most recent Google reviews out of 106 we track in total. Recent reviews may not be representative of overall sentiment.

Brenda Ashton

in the last week

Always efficient and caring service. Thank you.

Jackie Parry

a month ago

Excellent service today, very good with our nervous dog.

Helen Watkins

Have used this vets for a long time now they are really caring the staff are always lovely and give lots of good advice, lucky we only live a short walk away so it’s perfect for our needs.

Margaret Highton

Staff and treatment was excellent as usual

Linda Evans

Kind and caring staff.excellent service.

Barb Far worth

Adam the vet was kind and friendly he was so good with my 2 cats. He had a personal touch knew their names and was so efficient making sure all aspects of the health check were done. I was very impressed!

Maggie Coathup

Lovely friendly vet practice. I have just moved to this vets, as it's closer to home and accessible for parking. Receptionist was friendly, there are separate dog and cat waiting areas, which is appreciated. Vet explained everything and was calm and patient. Good communication and clear instructions for follow up. Would recommend.

Carley Hogg

2 months ago

After how we got spoken to today by Paula we will indeed be switching vets. After asking her to split the bill as we was paying for our puppy and someone else was paying for theirs (brothers) Paula got an attitude and spoke to us like we where children and quite frankly VERY rude. She told us the total was £197… for what we got we thought it was very extreme, so we asked is that for one pup or them all. And she got really rude with me saying she doesn’t understand me. She then shouted the nurse in and I asked her who was lovely and said yes it’s for them both. But we still didn’t understand how it’s £197? So my partner asked if he heard it right. She then in a very snotty and childish tone went ‘YES one nine seven pounds’ so my partner then of course asked for a receipt to which then it was suddenly £100.95? So if we didn’t ask for a receipt to see what we were paying for it would have been £197? Very rude. And shouldn’t be at front desk if you can’t have people skills. I get people have a bad day but her attitude always stinks when we’re in there. She’s not welcoming whatsoever and just frankly RUDE. We should of saw the red flags when we went in the vets to get our female dog scanned for her pregnancy and it was an intern on her own. and they saw ‘2 puppies’ turns out it was 5 puppies and 2 was twins sharing the same sack which made our female dog very unwell and could of died. With how much we’re paying we expect them to be spot on? Not ‘I think it’s 2’ every person who I know that has had a pregnant female they’ve said how many there are exactly and whether or not they’re twins. They should have noticed it. If they weren’t too busy pinning my dog down. Wouldn’t recommend. It’s all money money money to them. They don’t care about the wellbeing of our dogs.

Julie Davies

3 months ago

I have been with little croft vets for at least 10 years and they are very welcoming, great with the animals and very helpful. The only thing I didn't like this visit is the reception has been moved to right by the door which means that while you are waiting to pay you are in the way of people coming in with their pets. This is awkward and could end up in fights between animals.

Lesley Waring

6 months ago

I have been attending over the last 10 years with both my dogs but have to say the care and attention recently received from Adam was amazing. He diagnosed and operated on Jessie (bladder stone removal) and tenderly treated Bonnie for an eye ulcer. I was so worried , he explained everything to me and answered all my questions. They are now both fully recovered . Adam is lovely , caring and I wouldn’t be surprised if he could walk on water 😂….i have also always found all the staff are pleasant and helpful and would like to say thank you 🐻‍❄️🐻‍❄️