The Dales Practice Ltd

- Recent written feedback is strongly positive overall, with owners regularly describing the team as caring, compassionate, professional, and willing to listen. There is one brief recent negative review, but it gives no detail. - Access and responsiveness stand out, with examples including emergency help for heat stroke, urgent treatment for dental pain, and seeing a poorly dog quickly while its owner was away on holiday.

Services

•Routine, urgent and emergency care: The practice handles day-to-day appointments as well as sudden problems, with owners describing emergency help and being seen quickly when pets were unwell.
•Treatment for injuries, infections and dental problems: Recent examples include a cat with a suspected broken leg that was found to have an abscess and was treated with injections and pain relief, a dog helped urgently for heat stroke, and a cat seen for mouth bleeding that turned out to be a bad tooth needing removal.
•Ongoing support and practical advice: Reviews mention clear explanations around treatment and options, support for older pets, weight-loss advice, and a gentle approach with shy or nervous animals.
•End-of-life care at home: Owners specifically mention home visits so pets can be kept comfortable and, where needed, put to sleep at home.
•Training facility: The practice is listed as a Veterinary Nurse Training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Comments on cost are limited, though some owners have described the fees as fair, and one recent reviewer mentioned being able to put money onto a pet account for emergencies.

People

•George (vet): Frequently praised for being kind, professional, and easy to understand, especially when talking owners through treatment and ongoing care.
•Eleni / Elainey (vet): Thanked for practical, honest advice and excellent care in urgent and emergency situations.
•Tash (receptionist): Mentioned warmly for support during an emergency appointment.
•Nursing and reception team: Reviews describe the wider team as helpful, calming, and compassionate, with one owner fondly recalling a nurse carrying their cat out wrapped up and purring.

Reviews

The clinic has a 4.5-star Google rating from 194 reviews.

•Recent written feedback is strongly positive overall, with owners regularly describing the team as caring, compassionate, professional, and willing to listen. There is one brief recent negative review, but it gives no detail.
•Access and responsiveness stand out, with examples including emergency help for heat stroke, urgent treatment for dental pain, and seeing a poorly dog quickly while its owner was away on holiday.
•Owners also highlight thoughtful support around difficult moments, including home euthanasia, sympathy after a pet’s death, and small personal touches that families found comforting.
•Practical, personal care is another recurring theme, including honest advice, weight-management support, and a gentle approach with shy or anxious pets.

Reviews for The Dales Practice Ltd

Note: Showing the 10 most recent Google reviews out of 194 we track in total. Recent reviews may not be representative of overall sentiment.

Lou H

1 month ago

Very friendy staff an works well with my cat whos a shy cat also very helpfull for weightloss advice too also u can put money on your pets account for emergencies which is helpful

Saffron Dawkins

2 months ago

Absolutely fantastic vets. I had to visit while on holiday when my dog became poorly; the team bent over backwards to see her quickly and make her comfortable so I could travel with her home. I cant thank Eleni enough, her practical and honest advice really helped and her care was impeccable. I cant recommend this vets enough and its lovely to find one thats independent. Thank you

Zen Paws

3 months ago

As a licensed breeder they have been a god send. They are very personal the staff and actually care. They are are not there to try make extra sales. They have now dealt with a couple of emergencies for me. Without their prompt action yesterday for sure i would of lost my dog due to heat stroke. I cannot thank them enough.

Ste

4 months ago

Butcher not vets very poor

Ruth Cookson

5 months ago

I took my late cat Wilfred who passed away in his sleep at home. And they were so caring and understanding They sent me a card passing on their sympathy about Wilfred dying and they put some of his fur in a key ring for me. I also remember rushing Wilfred to the dales vets when he was bleeding from his mouth. I was really struggling with what was going on as I thought he was dying. The nurse and reception lady calmed me down while I was waiting for the vet. It landed up he had a bad tooth which was taken out. I had to smile when the nurse carried him out wrapped up purring I had to chuckle that he hated the vet and loved the nurse.

Amanda Green

8 months ago

Recently swapped from another vets as we weren’t happy. My main concern was having a caring vet that would provide home visit if needed at the end of our dogs days. Dale view made this possible and although we are very sad at the passing of our lovely Woody his finally moments were in the comfort of our arms in his own home Thank you 🙏 x

Miriam

Awesome, kind, compassionate staff both with pets and humans alike 😁

Lynn Grant

THE best vets I've ever had. Very lovely people, very willing to listen to concerns, INDEPENDENT vets, use them or lose them!

Oscar Perez Maillo

1 year ago

Lovely practice. Professional and passionate staff. 5*

Anne Mulholland

Excellent service, from the moment we arrived as an emergency Tash , the receptionist, Elainey and George the vets were amazing both with our Dog and with us. Thank you